Thursday, November 24 2022

From robotics to augmented reality and beyond, the growing importance of technology’s role in business is fascinating. But there are also concerns that some types of technology, like AI, threaten people’s jobs by performing functions or even “thinking” like humans do. However, the reality is that the development of AI-related technologies, especially text-to-speech, is designed to complement human work, not replace it.

The growing popularity and adoption of text-to-speech is helping improve workflows and making the day easier and more enjoyable for employees in all sorts of roles. Using voice solutions also helps prepare employees for future technological change in the workplace, keeping them on the cutting edge with desirable and transferable skills. For support staff, it’s a win-win, as evidenced by these key benefits (among others):

Effective tools that make you whistle while you work

While these recorders (authors) typically use text-to-speech tools to capture raw content (which is usually processed for document generation by someone else), what assistants and other team members particularly useful is the ability to receive text and voice drafts. recordings to easily listen to the audio file while making the necessary corrections.

Solutions such as Philips SpeechLive offer both front-end speech recognition – real-time on-screen text – and back-end speech recognition – speech to text from an existing recording. This allows assistants to use text-to-speech to adapt to specific situations. Clearly enunciated recordings, for example, may require only minor corrections from a transcribed text-to-speech file. Other recordings that might not be as clear, on the other hand, might not produce such a good first draft, so typing while listening to audio is faster.

The result is document generation with less time and effort, from initial drafting, through review and socialization among peers and supervisors, to approval. Advanced text-to-speech solutions such as SpeechLive are also extremely user-friendly, so there is very little ramp-up time needed to integrate them into daily routines so they can immediately add value and realize time savings.

Stay fluid, stay flexible

The backlog can be one of the biggest frustrations for transcriptionists, administrators, and other support team members when trying to stay on top of their workdays. But with cloud-enabled text-to-speech solutions, a single person is not held responsible for a single project such as transcribing a voice recording (which often leads to unnecessary delays and bottlenecks) .

Having a centralized system for capturing and managing voice files makes it easy for team members to collaborate, share, and assign workloads no matter when, where, or how they work. This business agility lends itself to increasingly popular hybrid work models, so team members can tackle workloads and make workflows flow seamlessly and more predictably. . Ultimately, this provides a better work-life balance for employees and contributes to their overall mental and physical well-being.

Who wouldn’t love more time in the day?

Lightening workloads — not replacing workers — is driving text-to-speech and other AI-adjacent technologies. As Jonny Gifford, Senior Advisor for Organizational Behavior at the UK’s Chartered Institute of Personnel and Development puts it: “AI is replacing Tasksnot works” [emphasis added].

However, these solutions can be leveraged to further automate “transactional” tasks, and employees can improve their skills by devoting more time to interpersonal or strategic tasks and projects. Freeing up employees’ time from time-consuming or laborious tasks that could be taken over by text-to-speech solutions means they are spending their time and effort with higher value and higher impact.

The growth in voice technology industry adoption has illustrated how valuable it is to businesses of all types – large and small, public and private, and across a wide range of industries. Rather than fearing or resisting text-to-speech and related tools, adopting them opens up a world of opportunity to put more time, convenience and ease into the workday.

For more information about our solutions, please visit the Philips dictation website.

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Last update: October 04, 2022

Posted: October 04, 2022

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