The Financial sector regulatory authority said to have suspended an elder Kestra administrative assistant who allegedly followed the instructions of a registered representative to create email accounts for clients without their permission.
Leigh johnson became associated with Kestra investment services unregistered before January 22, 2020, when the company filed an unregistered fingerprint form, according to a letter of acceptance, waiver and consent from the industry self-regulator released on Tuesday.
On March 18, 2020, Kestra submitted an amended NRF form that ended Johnson’s association with the company, Finra said.
The self-regulator claims that while working as an administrative assistant in the company for one of its representatives, Johnson, under the direction of the representative – whom Finra does not appoint – set up “email accounts, including e-mail addresses. -mail and passwords, in the name of three Kestra clients.
To set up the accounts, Johnson allegedly used their dates of birth and “fashioned” the addresses from the names of customers, according to the self-regulator.
Johnson then allegedly gave the representative the email addresses and passwords, on the “statement” he made to Johnson that he was helping clients access brokerage account statements for accounts held away from Kestra , according to Finra.
Customers, however, would never have allowed the creation of email accounts on their behalf and were unaware Johnson had done so, the self-regulator said. According to Finra, she never discussed email accounts with customers or provided them with login information.
Earlier this month, Johnson agreed to a 15 calendar day suspension, according to the self-regulator.
As of April 2020, Johnson has been associated in an unregistered capacity with another company, according to Finra.
Finra previously barred Kestra’s anonymous broker from refusing to appear for the official testimony requested under his rule 8210.
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