Thursday, August 11 2022

The add-on platform will combine the services of a personal assistant with a dashboard of recommended vendors to help customers through the move-in process.

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New York-based brokerage firm Douglas Elliman Realty is launching a free personal assistant platform to help guide homebuyers through the move-in process for an easier, more tactile experience, informed the Inman company.

Howard Lorber | Douglas Elliman

The new “Elliman Showroom” platform is powered by MoveEasy, a portfolio company of Douglas Elliman Inc.’s proptech investment arm, New Valley Ventures. The Elliman Showroom, offered at no additional cost to Douglas Elliman homebuyers, will combine the services of a live personal assistant with a dashboard of recommended vendors to help customers through the move-in process, including the shopping for things like the internet, home insurance, or home security and connecting with moving companies, designers, or contractors.

Douglas Elliman agents will be able to invite their clients to the Elliman Showroom through a personalized link. The customer-appointed personal assistant will not only provide homebuyers with the resources to schedule their own in-home services, but will also plan and/or perform these services for the customer when possible, the home CEO said. brokerage, Scott Durkin, to Inman via email.

“Moving into a new home is one of the most exciting parts of the real estate journey, but it can also be overwhelming,” Douglas Elliman executive chairman Howard M. Lorber said in a statement. “We created Elliman Showroom to make the experience as seamless and hassle-free as possible for our clients and customers.”

Screenshot of the Elliman Showroom Dashboard | Douglas Elliman Realty

New Valley Ventures was launched in March 2021 by Douglas Elliman’s former parent company, Vector Group. Douglas Elliman spun off from Vector Group and became a publicly traded company in December 2021.

Scott Durkin | Douglas Elliman

“The best real estate professionals understand that helping a client buy a new home is often when the real work — and joy — of being an agent really begins,” Durkin said in a statement. “Elliman Showroom allows customers to stay connected with their agents and continue to tap into their knowledge, networks and trusted advice long after closing. It’s just another way we enable our agents to continue to grow their business. »

The platform is the latest in a line of technological advancements the brokerage has created to help agents bring more value to their businesses. In May 2021, Douglas Elliman launched a more agent-focused tool called “MyDouglas”, which integrated all of the brokerage’s agent resources into one place in the cloud.

Dan Sachar | New businesses in the valley

“Real estate is fundamentally about relationships built on trust and experience,” said Dan Sachar, vice president of corporate innovation at Douglas Elliman Inc. and managing director of New Valley Ventures, in a communicated. “Elliman Showroom exemplifies how digital tools and technologies can make interactions between agents and customers not only more efficient, but also more human.”

The new platform will be available to consumers, via an invitation from their agent Douglas Elliman, nationwide, starting Tuesday.

Update: This story was updated after publication with additional details on how Elliman Showroom’s personal assistant services will work and when they will be available to consumers.

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